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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Poulos

November 18, 2024

5  out of  5
rating by Maria Poulos
"Not only has this team been knowledgeable in my transition from one state to Florida, I also received a very nice handwritten letter for Thanksgiving. Personal touch is important, and this team is fantastic!"
We responded:
"Maria, thank you for your wonderful review! We're glad to have been able to assist you with your transition to Florida. It's great to know that you appreciated the handwritten Thanksgiving letter; we believe personal touches make a big difference. Our team is here to help with any of your insurance needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Trina Bryant

November 17, 2024

5  out of  5
rating by Trina Bryant
"As a State Farm client for over a decade, Brandi Boatwright has been one of my favorite representatives at the Mike Nikas location. Always attentive, by listening to my questipns/concerns, Brandi suggests products that work according to my specific needs while being mindful of my budget. If it wasn't for agents like Brandi and the other representatives working at Mike's office (including Mike Nikas himself), buying insurance would just add to the hassle of an already complicated to do list. An additional topping on the insurance cake is receiving very thoughtful greeting cards from the team throughout the year for birthdays, holidays, etc."
We responded:
"Trina, thank you for your wonderful review! I'm glad to hear that Brandi has been attentive to your needs and mindful of your budget. It's great to know that our team's efforts, including the thoughtful greeting cards, have made your experience with us more enjoyable. We appreciate your loyalty over the past decade and look forward to continuing to serve you. If you ever have any questions or need further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Carin R

November 16, 2024

5  out of  5
rating by Carin R
"We were new to Jacksonville and needed to update our State Farm agent and policies. We chose the Michael Nickas agency because of the proximity to our new home. Brandi Boatright welcomed us to the agency and quickly and efficiently updated and transferred our policies. We have had occasion to amend some of our policies and Brandi's experience, enthusiasm, and professionalism have served us well. Brandi knows her stuff and works hard to keep the customer happy."
We responded:
"Carin, thank you for your wonderful review! We're glad you chose our office for your insurance needs in Jacksonville. It's fantastic to hear that Brandi has been able to assist you efficiently and professionally. Her dedication to keeping our customers satisfied is truly appreciated. If you need any further assistance or have more questions, we're always here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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denis harness

November 15, 2024

5  out of  5
rating by denis harness
"Anthony did a fantastic job getting my bill straightened out!!"
We responded:
"Thank you, Denis, for the positive review! We're grateful for your positive feedback and happy to have him on our team. If you need any further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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aleviar henderson

November 14, 2024

5  out of  5
rating by aleviar henderson
"Michael Karr and Michael Nikkas are truly AWESOME! Micheal Karr took great care of my family and made sure we had the BEST plan for an unbeatable price. Thank you so much, We Super appreciate you guys- John and Cloe Henderson"
We responded:
"Thank you, John and Chloe! We’re thrilled to hear that you had such a positive experience with our team. Taking care of families and finding the best plans is what we're all about, we truly appreciate your kind words and are grateful for your trust in us. If you ever need further assistance or have any questions, don't hesitate to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Danielle Brooks

November 14, 2024

5  out of  5
rating by Danielle Brooks
"Dani Cusick made upgrading our policy after rennovation work a breeze! Thank you Dani!"
We responded:
"Danielle, we're so happy to hear that Dani made upgrading your policy after your renovation work so smooth! We're grateful for your feedback and appreciate you taking the time to share your experience. If you need any further assistance, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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donnie worrell

November 13, 2024

5  out of  5
rating by donnie worrell
"Dani did an excellent job securing me a quote for a new policy. A+ customer service."
We responded:
"Thank you, Donnie, for your wonderful review! I'm glad to hear that Dani provided you with excellent customer service and secured a new policy quote for you. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Hal Brickel Jr

November 13, 2024

5  out of  5
rating by Hal Brickel Jr
"The best insurances when it comes to Auto and life insurances"
We responded:
"Well Hal Brickel! Thanks for taking the time to stop, discuss and discover the true benefits of being part of the State Farm Family. Coming from you, this is a cherished compliment. "
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Leon Jackson

November 12, 2024

5  out of  5
rating by Leon Jackson
"I’m so grateful to be a part of the Michael Nickas team at State Farm.I have been a part of this family since 2010 and do not plan on joining another agency EVER.The professional and courteous attitude of this team is one you don’t run by often.The leadership there led by Brandi and the readiness to make sure I am completely satisfied with their services is the reason I have been there as long as I have. I have been dealing with Brandi from day one and she continues to make sure my needs and concerns are always priority. Everyone I have referred feels and says the same thing about this team.If you’re looking for great insurance and want great service with people who genuinely care,the Michael Nickas office is where it’s at.Keep up the exceptional work Brandi."
We responded:
"Leon, we all appreciate you and what you mean to our agency. This is going to brighten their Christmas. Thanks for taking the time to write this - Merry Christmas friend - thank you. Michael "
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Mike Amos

November 8, 2024

5  out of  5
rating by Mike Amos
"I added RV insurance to my auto policy today. Dani Cusick assisted me and was very helpful and informative."
We responded:
"Mike, thanks for going to the trouble to recognize Dani, my sincere thanks. Please always feel free to stop by the office. Dani’s schedule is Wednesday-Friday and the rest of us are there M-F - Have a great weekend, Michael "
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wolf pack

November 6, 2024

5  out of  5
rating by wolf pack
"Jenna is amazing"
We responded:
"Jenna is indeed fantastic! I'm happy to know she made such a positive impact. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Scott Watkins

November 6, 2024

5  out of  5
rating by Scott Watkins
"I couldn’t be happier with my experience at State Farm! Both my auto and home policies are with them, and the service has been exceptional from start to finish. A special shout-out to Brandi Boatright, who has been absolutely wonderful to work with. Brandi’s knowledge, professionalism, and dedication to her clients make every interaction a pleasure. She’s always prompt with answers to my questions, provides clear explanations, and goes above and beyond to ensure my policies are tailored perfectly to my needs. It’s such a relief to know I have someone like Brandi in my corner, making sure I’m protected and well-informed. I highly recommend State Farm and Brandi for anyone looking for top-notch service and peace of mind!"
We responded:
"Scott, thank you so much for your wonderful review! I'm glad to hear that you’ve had such a positive experience with both your auto and home policies. Brandi truly is a gem, and it's fantastic to know that her knowledge, professionalism, and dedication have made such a difference for you. We’re grateful to have her on our team. Your recommendation means a lot to us, and we’re always here to help with any future needs or questions you might have. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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James Stevenson

November 5, 2024

5  out of  5
rating by James Stevenson
"Service excellence for sure!"
We responded:
"James, thank you for your positive review! I'm glad you experienced excellent service with us. We always strive to provide the best for our clients. If you ever need further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Ryan Garner

October 31, 2024

5  out of  5
rating by Ryan Garner
"Lindsay couldn't have been more helpful. She answered all of my questions and helped ease my worries. Thanks y'all!"
We responded:
"Lindsay is truly an asset to our team, and I'm glad she could assist you so effectively. We're grateful for your kind words and happy to know she helped ease your worries. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks, Ryan! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Donna Zaccour

October 31, 2024

5  out of  5
rating by Donna Zaccour
"The staff here is AMAZING. Cannot say enough positive things about this group! Dani and her coworkers always go above and beyond!!!"
We responded:
"Donna, thank you so much for your wonderful review! I'm happy to hear that Dani and the rest of our team have made such a positive impact on your experience. We truly appreciate your kind words and are grateful for your support. If you ever need anything in the future, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Keri Page

October 30, 2024

5  out of  5
rating by Keri Page
"HUGE shout out to Tony D'Addona for helping us save thousands of dollars with our home and auto bundle!!!"
We responded:
"Keri, thank you so much for your wonderful review! We're very happy that Tony was able to assist you in saving a significant amount on your home and auto bundle. It's great to know that our team's efforts are making a positive impact. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Michelle Oakes

October 29, 2024

5  out of  5
rating by Michelle Oakes
"Brandi Boatright at Mike Nickas State Farm Insurance Agency is wonderful! She is professional, approachable and has great expertise in the insurance industry. Always goes above and beyond to put the customer first."
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that Brandi has been professional, approachable, and knowledgeable in assisting you. She truly embodies our commitment to putting customers first. We appreciate your kind words and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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barbara j

October 29, 2024

5  out of  5
rating by barbara j
"I called this morning to find out about Home insurance and vehicle insurance. I talked to Jenna Orrell I found that she was very helpful, pleasant to speak to and knowledgeable! Thank You Jenna"
We responded:
"Thank you, Barbara, for sharing your positive experience! I'm glad Jenna was able to assist you with your home and auto insurance inquiries. It's wonderful to know she was helpful, pleasant, and knowledgeable. If you have any more questions or need further assistance, our office is here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Rob Price

October 29, 2024

5  out of  5
rating by Rob Price
"I called and spoke with Jenna and she was very helpful she was very polite she took care of everything that I needed her to take care of while I'm busy at work and it really took a lot of stress off of me and she is very pleasant to speak with thank you for all your help"
We responded:
"Rob, thank you for sharing your experience! I'm glad Jenna could assist you so effectively. It's wonderful to know she made things easier for you while you were busy at work. We appreciate your kind words and are always here to help with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Vickie Mays

October 29, 2024

5  out of  5
rating by Vickie Mays
"Brandi is a blessing, she is always there when we need her and always open to lend a helping hand! Thanks Brandi!!!"
We responded:
"Thank you, Vickie! We're so happy to hear that Brandi has been such a great help to you. Her dedication to assisting our customers is truly appreciated. If you ever need anything else, we're here for you! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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GATE PARWAY MOVERS

October 24, 2024

5  out of  5
rating by GATE PARWAY MOVERS
"We have been working with Michael Nickas agency for 20 years now and they always have been great I work with Dani mostly and she always goes above and beyond to help us with insurance related things and always very quick with response. I'm very happy to work with her Walk into their office you'll feel like at home Thank you Dani for helping and looking out for us every time Jay Kesedzic"
We responded:
"Jay, thank you so much for your kind words and for being with us for 20 years! We're glad to hear that Dani has been able to assist you so effectively and promptly. It's wonderful to know that you feel at home when you visit our office. Your satisfaction means a lot to us, and we're grateful for your continued trust and support. If you ever need anything, we're always here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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melissa syperek

October 24, 2024

5  out of  5
rating by melissa syperek
"Jenna went above and beyond for me needing to add on motorcycles to our policy!"
We responded:
"Melissa, thank you for your wonderful review! I'm glad Jenna could assist you with adding motorcycles to your policy. We appreciate your feedback and are always here to help with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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April villarreal

October 24, 2024

5  out of  5
rating by April villarreal
"The best experience we have had with an insurance company from start to finish. We are so thankful for Brandi and all of her genuine effort to ensure we have the best policy for us! We love & appreciate you Brandi!"
We responded:
"April, thank you so much for sharing your experience! We're glad to hear that Brandi provided such exceptional service and helped you find the best policy. Your appreciation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Belinda Wilson

October 23, 2024

5  out of  5
rating by Belinda Wilson
"Michael Kerr reached out to me quickly after I done an online quote with State Farm. He navigated and got me the best deals and saved me money. He was actively engaged in keeping me informed on everything that there was to offer. I want to thank him for guiding me through this process and I will highly recommend him and the company."
We responded:
"Thank you, Belinda, for sharing your experience! I'm glad Michael was able to assist you promptly and find the best deals to save you money. It's wonderful to know he kept you well-informed throughout the process. Your high recommendation means a lot to us. If you ever need further assistance, our office is here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Natalie Stacker

October 23, 2024

5  out of  5
rating by Natalie Stacker
"Brandi Boatright has been my dad's agent since my parents moved to JAX in 2009. She treats Dad just as she would her own father, with care and concern. When he calls, Brandi responds so quickly! And, she is one of the few people who get him to pick up the call! Brandi has also been very understanding as we transition into helping our parents with their insurance needs. I know she always has our best interest at heart! Thanks, Brandi!"
We responded:
"Natalie, thank you for sharing such a heartfelt review! I'm glad to hear that Brandi has been providing exceptional care and support to your dad since 2009. It's wonderful to know she responds quickly and treats him with the same care as her own family. We appreciate your trust in us as you transition to helping your parents with their insurance needs. We're always here to support you and your family. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"