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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lance Owens

August 30, 2024

5  out of  5
rating by Lance Owens
"Brenda was awesome as always !!"
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Robin

August 23, 2024

5  out of  5
rating by Robin
"Michael has been such a pleasure to work with. Very informative and knowledgeable about helping me obtain the information I needed to insure my vehicles, as well as getting me the information I requested for homeowners and life insurance. Thank you for helping me in such a timely manner. I truly appreciate working with someone who actually cares about their customers. I recommend Michael if you need help making a decision about your insurance needs. Thank you Michael. 😃"
We responded:
"Robin, thank you for your wonderful review! I'm glad I could assist you with your vehicle, homeowners, and life insurance needs. It's satisfying to know you felt informed and cared for. If you need any further assistance, don't hesitate to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Tonda Means

August 22, 2024

5  out of  5
rating by Tonda Means
"Micheal Kerr was so friendly, polite and professional in assisting me with obtaining new auto insurance through State Farm. Now my rates are much more manageable and I was able to also pick up renter’s insurance. Thank you so much for your help!"
We responded:
"Thank you, Tonda, for your kind review. I'm glad our office was able to assist you with obtaining new auto insurance and help you find manageable rates. It's great to know you also picked up renter’s insurance. If you need any further assistance, our office is here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Gator1

August 21, 2024

5  out of  5
rating by Gator1
"Michael with State Farm Insurance was fantastic in helping me get the lowest rate possible. He wasn't a pushy salesperson and helped me out a lot by getting me a rate that was literally half of what I was paying with my last auto insurance carrier. I have not had a traffic ticket in 15 years and am considered a safe driver. Yet my previous insurance carrier raised my rate by over $20.00 a month when I did my renewal. I was thinking of just staying with them, until I read an article about some of the less cost effective carriers in Florida. State Farm was one of them. I did a quote on the website and it was cheaper than my previous carrier. But I was having a problem with the website and so I sent an e-mail asking for help. Michael called me the next day and looked at what my rate would be. To my surprise it was far cheaper than the quote that was given on line! I am now paying a little over half of what I would have paid with my previous carrier had I renewed with them. I am happy with my new insurance with the money I saved. But I'm also glad I talked to Michael who was able to give me a really cheap rate based on my driving record. I'm disappointed my previous carrier didn't do the same and instead hiked my rate up. I'm definitely a happy camper and Michael was very nice over the phone and answered all my questions and helped me out a ton. Google only allows five stars, but I would give it a sixth. Thank you State Farm!!! Daryle Wong"
We responded:
"Thank you, Gator1, for sharing your experience. I'm glad we were able to assist you in finding a more affordable rate and provide the support you needed. It's great to know you're satisfied with your new auto insurance and the savings you've achieved. If you have any further questions or need assistance in the future, please don't hesitate to reach out. "
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Yoel Marrero

July 31, 2024

5  out of  5
rating by Yoel Marrero
"Michael Kerr was a great! He helped save me tons of money. He gave me many options didn’t pressure me on anything. I will continue to work with him"
We responded:
"Hey Yoel! I'm so happy to hear that Michael was able to help you save money and provide you with multiple options without any pressure! We’re grateful for your continued trust and look forward to assisting you in the future! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Koumba Smith

July 30, 2024

5  out of  5
rating by Koumba Smith
"Mr. Kerr was awesome. He explained everything to me and reviewed my policy with me."
We responded:
"Hey Koumba, thanks for the awesome review! I'm so glad Michael could help explain everything and review your policy with you. If you have any more questions or need further assistance, we're here for you! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Zach U

July 29, 2024

5  out of  5
rating by Zach U
"Michael made this process quick, easy, and saved me money too. Thank you Michael!"
We responded:
"Hey Zach, Thanks a bunch for the awesome review! I'm glad I could make the process quick and easy for you while saving you money. If you ever need anything else, feel free to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Amy Litchfield

July 26, 2024

5  out of  5
rating by Amy Litchfield
"Erin worked fast and quickly to help me get home owner's insurance when my previous company dropped me with no notice as they no longer serve Florida."
We responded:
"Hey Amy, thanks a bunch for the awesome review! I'm so glad Erin could step in quickly and help you secure homeowner's insurance when you needed it most. We're always here to assist you with any future needs or questions! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Gini Duong

July 24, 2024

5  out of  5
rating by Gini Duong
"Michael is very accommodating and has a bias to action. Made the whole process of switching insurance companies a quick and painless experience."
We responded:
"Gini, Thank you for the kind review! We’ll always do our very best to assist - please feel free to call anytime !"
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Mike Dryden

July 22, 2024

5  out of  5
rating by Mike Dryden
"Daniel Roy reached out to me and offered to do a review of my auto insurance. Daniel was very professional and knowledgeable throughout the process. He provided great insight as to my coverage needs for me and my family. Also saved me some money in the process! Highly recommend!"
We responded:
"Mike, thanks a lot for your awesome review! I'm glad Daniel could assist you with your auto insurance review and provide the insights you needed. It's great to know he helped save you some money too! If you ever need anything else, feel free to reach out. Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Robert Mancill

July 19, 2024

5  out of  5
rating by Robert Mancill
"Thank you Michael Nickas for being so helpful and making it effortless to change insurance companies. It's refreshing to talk to someone that's genuinely eager to help."
We responded:
"Robert, I'm so glad I could help make your transition to our insurance company effortless! It's always a pleasure to assist someone who's looking for genuine support. If you have any more questions or need further assistance, feel free to reach out anytime. Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Lauren Brokaw

July 19, 2024

5  out of  5
rating by Lauren Brokaw
"Brandi was so kind and helpful when setting up my insurance coverage. She answered all my questions quickly and stayed in touch with me the whole time so I always knew what the next steps were. She was very helpful and I 100% would recommend working with Brandi for your insurance!"
We responded:
"Thank you so much for your wonderful review, Lauren! We're glad that Brandi was kind and helpful in setting up your insurance coverage. It's great to know she answered all your questions quickly and kept you informed throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Jay Strongosky

July 17, 2024

5  out of  5
rating by Jay Strongosky
"Great job Daniel Roy. Saved us some money and offered me options. Well done!!"
We responded:
"Hi Jay, thank you so much for your fantastic review! We're glad Daniel could save you some money and provide you with options! Your satisfaction is our priority, and we're happy to have been able to assist you. If you have any further questions or need assistance in the future, feel free to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Kristie murph

July 17, 2024

5  out of  5
rating by Kristie murph
"Our friends referred us to Michael’s office and we were put in touch with Brandi. Brandi was extremely knowledgeable , friendly and explained our options clearly."
We responded:
"Thank you Kristie! Thank you for the kind review - Brandi has been with me for 15 years, August 3 - Praying for 15 more! Have a great week and welcome to our agency . "
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Travis Mack

July 15, 2024

5  out of  5
rating by Travis Mack
"I needed new car insurance, and spoke with Agent Brenda Sethman. She was great to talk to, made the process so easy and smooth."
We responded:
"Thank you, Travis, for sharing your experience with Brenda! I'm glad she made getting new car insurance easy and smooth for you. We appreciate your kind words and are here for any insurance needs you may have! - Michael Nickas, State Farm Insurance Agent, Jacksonville, FL"
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Jeff Rhea

July 5, 2024

5  out of  5
rating by Jeff Rhea
"had a very easy and great experience with Michael. thank you so much!"
We responded:
"Jeff, your kind review is greatly appreciated! It makes my day knowing that you were satisfied with my assistance for your insurance needs. Thank you for letting us be your good neighbor! - Michael Nickas - State Farm Insurance Agent"
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Jennifer Sikes

July 1, 2024

5  out of  5
rating by Jennifer Sikes
"Lindsay was amazing. She took care of my issue instantly."
We responded:
"Jennifer, we appreciate your kind words about Lindsay! It is our main priority to ensure that our customers are satisfied with our insurance services, and we are delighted that Lindsay was able to deliver for your insurance needs! Our office is here whenever you need us, thank you for giving us the opportunity to help you protect what matters most! - Michael Nickas - State Farm Insurance Agent"
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Danny N

June 28, 2024

5  out of  5
rating by Danny N
"Michael Kerr at State Farm was nothing less than stellar to work with. I was initially with Progressive and had an affordable rate but the payment per month was about to double because i added my son as a driver. I shopped around insurance companies and stumbled upon this business. From beginning to end, Mr. Kerr was patient with my schedule and document signings (i work in Neurosurgery) and also saved me 500 (yes, five hundred) dollars monthly. If anyone is considering State Farm, please reach out to this agency, as they made me feel like we were old friends and taken care of like family Danny"
We responded:
"Danny, Michael and I have been speaking about your account and we’re thrilled we were able to help. Thank you so much and have a great weekend - Michael Nickas"
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Thomas King

June 27, 2024

5  out of  5
rating by Thomas King
"Micheal took great care of my new care transaction. Got insurance on new vehicle. Made it simple. Truly a awesome insurance agent"
We responded:
"Thank you, Thomas, for your positive feedback! I'm pleased to hear that our team could assist with your new auto insurance smoothly. It's great to know you found the process simple. If you ever need assistance in the future, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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LaJune Cannington

June 27, 2024

5  out of  5
rating by LaJune Cannington
"Wow…Lindsey was so Professional and attentive to my issue this morning 🎯"
We responded:
"LaJune, I'm delighted to hear Lindsey provided you with professional and attentive service this morning! Thank you for recognizing Lindsey's dedication to assisting you. If you have any future insurance needs, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Robert Account

June 27, 2024

5  out of  5
rating by Robert Account
"I met Daniel through a mutual friend. Daniel and I were talking and I mentioned I was recently married and my wife and I were planning on having a baby in about a year. Daniel was really insightful and suggested I consider extra life insurance and start saving up for a 529 plan so we can start funding it once the baby is born. Daniel was not high pressure, very knowledgeable and I appreciated that. He and I agreed once the right time came I would reach out to get started."
We responded:
"Robert, I'm pleased to hear about your positive experience with Daniel! It's great that he provided insightful advice on life insurance and financial planning for your growing family. When you're ready, feel free to reach out to get started. We're here to help you with your insurance needs! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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G&Sunshine Cleaning LLC

June 26, 2024

5  out of  5
rating by G&Sunshine Cleaning LLC
"He helped me get my daughter the lowest rate thanks"
We responded:
"Thank you for sharing your positive experience in helping your daughter secure the lowest rate! I'm pleased to have been able to assist you with finding the best option for her. If you need any further assistance or have any questions, feel free to reach out. - Michael Nickas, State Farm Insurance Agent, Jacksonville, FL"
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Jerroll Womack

June 26, 2024

5  out of  5
rating by Jerroll Womack
"Had the pleasure of working with Daniel who was courteous and professional. Called to get a quote and came away with a new policy. Happy with the experience."
We responded:
"Jerroll, I'm thrilled you had a positive experience working with Daniel! I'm glad you found our service courteous and professional. We're grateful for the opportunity to assist you with your new policy and look forward to being there for your insurance needs in the future! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Joseph Kisilywicz

June 25, 2024

5  out of  5
rating by Joseph Kisilywicz
"Natalie Chinchilla has been and is a huge help in my search for a home and ins"
We responded:
"Joseph, our team is pleased to hear that Natalie has been a huge help in your home search and insurance needs! We're grateful for your positive feedback and glad to have provided you with excellent service. If you have any more questions or need assistance, feel free to reach out anytime! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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stone towers

June 24, 2024

5  out of  5
rating by stone towers
"In a world where everything seems to be difficult for no apparent reason, Michael was able to make my experience about the easiest thing possible. Low rate, personable, very quick and simple."
We responded:
"Thank you! I'm pleased to hear that we could make your insurance experience easy and enjoyable. We strive to provide low rates and quick service with a personal touch. Your satisfaction is our priority, and I'm grateful for your positive feedback! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"