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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amanda Foster

December 1, 2023

5  out of  5 rating by Amanda Foster
"Dani Cusick was super helpful and a charm to work with, she was funny and very professional. I'm glad I could work with her on my new policy. Thank you Dani!"

James Wire

November 30, 2023

5  out of  5 rating by James Wire
"I have nothing but exceptional comments for the agents at Nickas. Prompt, efficient, thorough, polite......"

Ty G

November 29, 2023

5  out of  5 rating by Ty G
"Speaking with Dani was such a pleasure. She is knowledgeable, relatable and professional. Those are great traits to have when dealing with something as serious as insurance. I highly recommend!!"

Shane Reed

November 27, 2023

5  out of  5 rating by Shane Reed
"We have been with Michael Nickas for over 25 years and we are very pleased with their services and quick responses to our needs. After hurricane Ian went over the top of our house, Erin Husa was very helpful when we were required by FEMA to get flood insurance and she was a life saver when we requested a refund when the zone was changed and money was owed. Thank you, Erin for all you do!!"

Steffen Strayer

November 22, 2023

5  out of  5 rating by Steffen Strayer
"We greatly appreciate the quick and friendly assistance we received from Erin Husa! She took care of our requests in a very timely manner!"

Catherine Whitton

November 20, 2023

5  out of  5 rating by Catherine Whitton
"Erin was great to work with! She responded very quickly and effectively helped me with everything I needed! Would absolutely reached out to her if I need anything else."

Corey Sloan

November 19, 2023

5  out of  5 rating by Corey Sloan
"Brandi is the best! I called to ask a question and she went above and beyond. Thank you!"

Roh Ramesar

November 17, 2023

5  out of  5 rating by Roh Ramesar
"I really enjoyed working with Brandi she helped in every way to make sure we got the best price for our family especially with 2 teenagers on the policy. She is amazing and great to work with, if you need a quote or got questions definitely call and ask to speak to Brandi to get your family insurance. Thank you Brandi you are the best! Michael is lucky to have you as his office manager."

Jennifer Ebitz

November 16, 2023

5  out of  5 rating by Jennifer Ebitz
"I have been with this particular State Farm agency for ions and would never take my business elsewhere. Brandi Boatright is as sharp as they come and ALWAYS goes above and beyond to make certain that me and my family have the best coverage and best rates bar none. Her knowledge and patience is top notch and without fail she always makes me feel like a priority. :) Customer for life, Jaycee Ebitz"

Terri Isley

November 13, 2023

5  out of  5 rating by Terri Isley
"I spoke with Natalie today and she really made me and my husband so happy. We are having a hardship at the moment but she stepped up for us and made sure we wouldn’t loose our car insurance. Natalie I want to say thank you for your support and thank you for understanding everyone goes through trials. I hope you stay with Michael Nickas you’re very nice and you’re customer service is excellent. Thank you for helping us get through this difficult time. Mrs Terri Isley-Sanders😊🙏🏾"

Catherine Brotman

November 9, 2023

5  out of  5 rating by Catherine Brotman
"Bryce Baker was an enormous help to me. I completely changed over my insurance for home car and an umbrella policy. He helped me save money in every way possible"

Brentney Schlichter

November 3, 2023

5  out of  5 rating by Brentney Schlichter
"We have been with this agency for years. They always have great customer service but Erin is one of the best. She is always professional and answers my questions in a timely manner! I recommend them to everyone"

Kheri Clark

November 3, 2023

5  out of  5 rating by Kheri Clark
"This was the greatest experience I have ever had as far as dealing with and insurance agency everyone was friendly and more than willing to explain and answer any questions that I had. Wonderful Experience"

Wendy Wiles

November 3, 2023

5  out of  5 rating by Wendy Wiles
"Loved that I found a Familiar face Miss Deborah is great. Thank You"

Dale K

November 2, 2023

5  out of  5 rating by Dale K
"Joy, my account manager for the past 4 years is absolutely wonderful - 10 stars - for friendly, professional, knowledgeable -she's always ready to go the extra mile -and has a great snese of humor. Rare find in these days - Superlative customer service. I moved from Jacksonville to The Villages 10 years ago (2 1/2 hrs away) and have stayed with this office - all personnel are great!"

Pierre mazraany

November 2, 2023

5  out of  5 rating by Pierre mazraany
"Erin is great, all my insurances with there office, they deserve 5 stars i would definitely recommend them."

Mark Sekelsky

November 1, 2023

5  out of  5 rating by Mark Sekelsky
"We’ve been transitioning cars and other policies from another state and they have made it as easy as insurance can be 😉 SF does tend to be a higher premium but when I have had issues it’s always been worth it. This last go around I have been working with Joy. We are trying one house into a rental and buying another. A LOT Of email and questions and she has been super responsive"

Kerry Grandahl

October 31, 2023

5  out of  5 rating by Kerry Grandahl
"I spoke with Brenda today and she was exceptional. She answered all my questions and explained everything to me in great detail. Brenda made me feel comfortable and she did not rush me which is rare these days! I inquired about other insurance related topics and she was very knowledgeable and personal. Thank you again Brenda, much appreciated!"

Marge Stern

October 27, 2023

5  out of  5 rating by Marge Stern
"Was dealing with agent Michael Kerr today. What a pleasure doing business with him. He was kind, courteous and so efficient. Please reach out to him @ State Farm if u are looking to write an insurance policy."

Mary Lomardi

October 13, 2023

1  out of  5 rating by Mary Lomardi
"Will never use you guys again. No accidents, homeowner, no claims over 50 and my insurance is 4800 a year shame on you!!!!"

jeanne collins

October 11, 2023

5  out of  5 rating by jeanne collins
"I needed to update my car insurance. Dani did a great job."

Alex Mairone

October 3, 2023

5  out of  5 rating by Alex Mairone
"Bryce got me set up with a supplemental health policy today. He made the process quick and took care of everything for me!"

Alex Lia

October 3, 2023

2  out of  5 rating by Alex Lia
"Sometimes takes weeks to make changes to the policy. Can take days to get answer by email. Not easy to reach by phone."

April Thomas

September 14, 2023

5  out of  5 rating by April Thomas
"After speaking with Dani yesterday I changed my previous auto insurance from GEICO that I had for over 50 years to State Farm. She is an excellent agent and made everything easy for me. She was professional, friendly and helpful. I'm glad I switched to State Farm because of her."

Scott Godfrey

September 7, 2023

5  out of  5 rating by Scott Godfrey
"Dani Cusick, was outstanding totally knock it out of the park. Thanks, Scott Godfrey"